The best! Arlene took the time to understand our very specific needs and helped us get the perfect home. A solid "5-star plus" in every category - especially in "process expertise" and "negotiation skills" - a true master! She was amazing - and on our side - throughout the process and long after. Arlene's a skilled and powerful negotiator and saved us several thousand dollars in purchase and closing costs. Her fantastic service didn't end with the sale - she took great interest in helping us renovate our new home. She recommended expert contractors, painters, carpet installers, soft water installers, locksmiths, electricians, and even sold our old appliances for us. I know that months or years from now I can call on Arlene for help with nearly anything! My wife and I have already recommended Arlene to our friends and we wouldn't think of recommending anyone else! Again, The BEST!
We chose Arlene to list our home because we felt she would represent our best interests and that she had the warm, friendly personality that made the entire transaction smooth and easy. We knew she already had an excellent reputation for selling properties as well as managing properties for some of our neighbors. She attended all the showings after giving us plenty of warning and was readily available once we were in escrow. Because we were moving off the island, we needed to also rent a place for a few months once we closed on our house. She was able to negotiate a closing date that met with our needs and managed to find us a place that allowed us to move into a property she managed the same day we closed. While we were in escrow, Arlene helped schedule all the required sign-offs and paperwork needed to complete the sale. Most important - we had a lot of questions and they were always answered within 24 hours or less. Arlene is extremely familiar with all type of properties in Oahu and has an excellent support team willing to help with all types of needs whether finding moving boxes or a window washer. She made us feel like we were her only clients. Truly the best rental/real estate business we have experienced.
We met Arlene Kelly from www.OlaProperties.com through an online search engine. As soon as we talked to Arlene, we felt very comfortable purchasing our vacation home through her. She was very knowledgeable and receptive to our house criteria, which was very important to us because we only had a week to seek out and purchase the property. Arlene was instrumental in allowing us to find our dream home within our tight time window and despite residing on the mainland. Since we do not reside in Hawaii, Arlene had to be able to accurately and honestly walk through the property for us in great detail. She made our home buying experience so easy and stress free that we felt confident in her abilities as a realtor and property manager to trust her to manage and rent out our new home. We are very blessed to have found such a trustworthy and caring person to help us buy and rent out our new vacation home.
Here is the website for Arlene Kelly at Ola Properties www.OlaProperties.com. She and Larry are "da best" for real estate sales and property management. I know you will be very happy if you chose them over anyone else. They are sooooo easy to work with.”
We so appreciate your hard work and professional skills! Hiring you, so far, has proven to be one of the best things I could’ve done.
We worked with Arlene Kelly on the purchase of our condo in Coconut Plantation in Ko Olina, Hawaii. Arlene was not only a real pleasure to work with, but she helped us tremendously before, during and after the transaction. Our purchase was exceptionally difficult because of the bankruptcy situation we were dealing with and that we were buying the property remotely from Seattle. Arlene represented us extremely well and we highly recommend her!!!
Arlene sold us our first Hawaii home. The transaction went smoothly and closed without delay! Ola Properties than managed our condo until we moved to make it our permanent home. Through the years we not only acquired great professional acquaintance but gained a fine friendship as well! Much thanks!
We got all the info about the house recording, thank you again for all of your help. Thanks so much, I am so happy we found renters, was starting to get a little nervous. Please also thank Larry for all of his help as well, you two have been wonderful through this whole process. We will be in touch! Thanks again for all of your help, we really appreciate it!
I can't say it enough, thanks for everything!!
Thank you so much for helping I and Kacie with our homes. You have been very helpful. We will refer you to friends because we want them to receive the same great service.
Completely professional and trustworthy. Integrity is the foundation on which Arlene and Ola Properties builds their business. Friendly and welcoming. Open to questions, concerns and ideas.....no question too simple or obvious and responses are quick and thorough with clarity. Arlene's business acumen and passion for local area real estate bring an element of joy and confidence to the process. She has a great sense of humor all the while maintaining amazing attention to detail. Arlene and Ola Properties have a great network resource within the real estate and rental markets.
Arlene made buying our property simple and easy. She went back with us several times while we looked at the property in different natural lighting and to see about noise at different times of the day/night. She was very knowledgeable about the area and knew who to contact to get our various questions answered in a quick and efficient manner. It was an easy and fast process once we made an offer. We love our new place and would use Arlene in the future.
Very cooperative in addressing both seller and buyer preferences. Quickly solving any open items and always with a friendly smile and the right result. We have rented properties as well a sold properties with the help of Ola Properties. Always knew we were dealing with a friend.
Arlene is a true professional in every sense of the word. Our real estate transaction was handled with efficiency in a calm manner. I would highly recommend Arlene for all real estate needs.
Arlene is awesome! Best real estate agent we have ever worked with and extremely knowledgeable. We would highly recommend her for any Hawaii home buyer or seller.
Her company, Ola Properties managed our condo for rent and did a great job so when it came time to exchange our 2 bedroom for a 3 bedroom we contacted Arlene. The transactions went amazingly smooth in a challenging market.
As a mainland Realtor and office owner for many years, it was such a pleasure to work with Arlene Kelly. She has handled both the sale of our Hoakalei home and the purchase of our Ko Olina condo. They both closed in a true professional manner. She just makes it easy as a great Realtor should. When the sale is finished, Ola Properties is the management company of choice for the west side of Oahu. We could not be happier with all of their efforts.
Thank you for holding our hands for the smooth transition in our selling of our California property and purchasing the Ko Olina Kai one and getting it rented. We have experienced such a positive feeling with you and your team. The high level of professionalism is comforting and amazing. It was and is a pleasure working with you. We are looking forward to many years of working together and of course friendship.”
We cannot possibly articulate all of the details of the extraordinary services we received from Arlene Kelly and the Ola Properties Team at Ko Olina. Arlene and Larry made renting, purchasing and eventually selling our home a personal mission for themselves and placed our needs above all else. We began as business acquaintances but when working with Arlene you cannot help but becoming a friend for life. Second to none - Arlene and Larry are the best and Ola Properties is a reliable and Aloha-friendly company for all your property needs.“
Dear Arlene, Just a note to thank you for all you did In the purchase a new home in Ewa Beach. Your help in assisting me obtain a fair price was more than appreciative.”
When visiting Oahu for vacation in October of 2010, I thought I might look at some real-estate. I had rented a property through Arlene and asked her if she would show me some properties. Arlene was very patient with me, showing me many homes. Not finding anything that suited me on Oahu, I wanted o look on Maui. Arlene was more than happy to show me properties there. Well, after looking at 53 homes, with Arlene’s help, I bought a place in Wailea. Being from Colorado, I was unfamiliar with buying in Hawaii. Again, she was very patient with me through the closing process. For me a realtor needs to understand that it can really take time to find the right home. Arlene went ‘above and beyond’! I highly recommend Arlene Kelly of Ola Properties.
I spoke with Krystal today. She is thrilled with what you have done for her and your excellent professional service. Of course... no surprise! Thanks for assisting her with the Kauai transaction.”