The best! Arlene took the time to understand our very specific needs and helped us get the perfect home. A solid "5-star plus" in every category - especially in "process expertise" and "negotiation skills" - a true master! She was amazing - and on our side - throughout the process and long after. Arlene's a skilled and powerful negotiator and saved us several thousand dollars in purchase and closing costs. Her fantastic service didn't end with the sale - she took great interest in helping us renovate our new home. She recommended expert contractors, painters, carpet installers, soft water installers, locksmiths, electricians, and even sold our old appliances for us. I know that months or years from now I can call on Arlene for help with nearly anything! My wife and I have already recommended Arlene to our friends and we wouldn't think of recommending anyone else! Again, The BEST!
We chose Arlene to list our home because we felt she would represent our best interests and that she had the warm, friendly personality that made the entire transaction smooth and easy. We knew she already had an excellent reputation for selling properties as well as managing properties for some of our neighbors. She attended all the showings after giving us plenty of warning and was readily available once we were in escrow. Because we were moving off the island, we needed to also rent a place for a few months once we closed on our house. She was able to negotiate a closing date that met with our needs and managed to find us a place that allowed us to move into a property she managed the same day we closed. While we were in escrow, Arlene helped schedule all the required sign-offs and paperwork needed to complete the sale. Most important - we had a lot of questions and they were always answered within 24 hours or less. Arlene is extremely familiar with all type of properties in Oahu and has an excellent support team willing to help with all types of needs whether finding moving boxes or a window washer. She made us feel like we were her only clients. Truly the best rental/real estate business we have experienced.
We met Arlene Kelly from www.OlaProperties.com through an online search engine. As soon as we talked to Arlene, we felt very comfortable purchasing our vacation home through her. She was very knowledgeable and receptive to our house criteria, which was very important to us because we only had a week to seek out and purchase the property. Arlene was instrumental in allowing us to find our dream home within our tight time window and despite residing on the mainland. Since we do not reside in Hawaii, Arlene had to be able to accurately and honestly walk through the property for us in great detail. She made our home buying experience so easy and stress free that we felt confident in her abilities as a realtor and property manager to trust her to manage and rent out our new home. We are very blessed to have found such a trustworthy and caring person to help us buy and rent out our new vacation home.
Here is the website for Arlene Kelly at Ola Properties www.OlaProperties.com. She and Larry are "da best" for real estate sales and property management. I know you will be very happy if you chose them over anyone else. They are sooooo easy to work with.”
We so appreciate your hard work and professional skills! Hiring you, so far, has proven to be one of the best things I could’ve done.